Frequently Asked Questions

Find quick answers to common questions about storage options, rentals, payments, and facility features.

  • What size storage unit do I need?

    The right size depends on what you're storing. Here's a helpful guide:

    - Small (5x5 – 5x10): Boxes, small furniture, or seasonal items

    - Medium (10x10 – 10x15): Contents of a 1–2 bedroom apartment

    - Large (10x20 – 10x30): Multi-bedroom home or larger furniture

    - Extra Large / Warehouse (10x30+): Business inventory, equipment, or major moves

    Use our Size Guide or contact our local team for a personalized recommendation.

  • Can I access my storage unit anytime?

    Yes. All Bagby Storage locations offer 24/7 tenant access to your unit after move-in. You can come and go as needed using your personal gate code or door code.

  • What is the difference between Climate-Controlled and Drive-Up Storage?

    - Climate-Controlled Storage: Temperature and humidity are regulated year-round. Ideal for documents, electronics, furniture, antiques, and other sensitive items. Available at Huffaker Road and Old Lindale Road.

    - Drive-Up Storage: Ground floor units with direct vehicle access for easy loading and unloading. Best for household goods, tools, equipment, and frequent access. Available at all locations.

  • What security measures protect my belongings?

    We take security seriously with:

    - 24/7 video surveillance

    - Gated access where applicable

    - Well-lit grounds

    - Individually locked units

    Our local team also conducts regular property checks.

  • Do you offer month-to-month rentals?

    Yes. All rentals are month-to-month with no long-term contracts required.

  • Do you offer vehicle, RV, or boat parking?

    Yes — available at Old Lindale Road only. Sizes range from small to extra-large. Availability is limited, so we recommend reserving early.

  • How do I rent a unit?

    You can rent online 24/7 or contact our team for assistance. Our main office is located at 401 Old Lindale Road SE, Rome, GA 30161.

  • What payment methods do you accept?

    We accept online payments, AutoPay, and major payment methods through your tenant portal. Contact us with any billing questions.

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