Bagby Storage Tenant Protection Plan FAQs

  • Are customers required to have coverage?

    Yes. Your Bagby Storage rental agreement requires that all stored belongings be covered. You may satisfy this requirement in one of two ways:


    • Enroll in the Bagby Storage Protection Plan at move-in, or
    • Provide proof of an existing homeowner's, renter's, or vehicle insurance policy that covers items stored off-premises

    If you choose to use your own policy, we encourage you to ask your agent about applicable deductibles, exclusions, and whether your policy actually covers off-site storage — many do not.

  • How much coverage does the Bagby Storage Protection Plan offer?

    We offer several coverage levels to fit your needs and budget:


    • Basic — $2,500 coverage — $12/mo
    • Standard — $3,000 coverage — $15/mo
    • Enhanced — $5,000 coverage — $25/mo
    • Premium — $10,000 coverage — $45/mo
  • What is covered under the Bagby Storage Protection Plan?

    Coverage for damage to personal belongings generally includes loss due to:


    • Theft and burglary
    • Vandalism
    • Fire and smoke damage
    • Water damage
    • Pest damage
    • Weather-related damage

    Limitations and exclusions apply. Please review your Protection Plan Agreement for full terms and conditions.

  • How does the Bagby Storage Protection Plan differ from private insurance coverage?

    Many customers assume their homeowner's or renter's insurance covers belongings stored off-premises. Often, it doesn't work the way you'd expect:


    • Many policies limit off-site coverage to as little as 10% of your total policy value
    • Filing a claim on your existing policy can raise your premiums
    • Deductibles of $500 or more typically apply
    • Coverage gaps leave you personally responsible for any uninsured loss

    The Bagby Storage Protection Plan is different:



    • No deductible — you receive the full covered amount on a valid claim
    • No rate increases — filing a claim will never affect your existing insurance premiums
    • Month-to-month — no long-term commitment required
    • Designed for storage — coverage tailored specifically to the risks of storing personal belongings
  • How do I enroll?

    Enrollment is simple. When you rent online or in person, you'll have the opportunity to add a Protection Plan during the move-in process. Our team is happy to help you choose the right level of coverage for your needs.


    Call us: (706) 295-2531

    Rent online: BagbyStorage.com

  • How do I file a claim?
    1. Contact the Bagby Storage office immediately at (706) 295-2531
    2. Document the damage with photos or video of your unit and belongings
    3. If your claim involves theft or break-in, contact the Rome Police Department or call 911 first
  • How do I rent a unit?

    You can rent online 24/7 or contact our team for assistance. Our main office is located at 401 Old Lindale Road SE, Rome, GA 30161.

  • What payment methods do you accept?

    We accept online payments, AutoPay, and major payment methods through your tenant portal. Contact us with any billing questions.

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