Bagby Storage Tenant Protection Plan FAQs
Are customers required to have coverage?
Yes. Your Bagby Storage rental agreement requires that all stored belongings be covered. You may satisfy this requirement in one of two ways:
- Enroll in the Bagby Storage Protection Plan at move-in, or
- Provide proof of an existing homeowner's, renter's, or vehicle insurance policy that covers items stored off-premises
If you choose to use your own policy, we encourage you to ask your agent about applicable deductibles, exclusions, and whether your policy actually covers off-site storage — many do not.
How much coverage does the Bagby Storage Protection Plan offer?
We offer several coverage levels to fit your needs and budget:
- Basic — $2,500 coverage — $12/mo
- Standard — $3,000 coverage — $15/mo
- Enhanced — $5,000 coverage — $25/mo
- Premium — $10,000 coverage — $45/mo
What is covered under the Bagby Storage Protection Plan?
Coverage for damage to personal belongings generally includes loss due to:
- Theft and burglary
- Vandalism
- Fire and smoke damage
- Water damage
- Pest damage
- Weather-related damage
Limitations and exclusions apply. Please review your Protection Plan Agreement for full terms and conditions.
How does the Bagby Storage Protection Plan differ from private insurance coverage?
Many customers assume their homeowner's or renter's insurance covers belongings stored off-premises. Often, it doesn't work the way you'd expect:
- Many policies limit off-site coverage to as little as 10% of your total policy value
- Filing a claim on your existing policy can raise your premiums
- Deductibles of $500 or more typically apply
- Coverage gaps leave you personally responsible for any uninsured loss
The Bagby Storage Protection Plan is different:
- No deductible — you receive the full covered amount on a valid claim
- No rate increases — filing a claim will never affect your existing insurance premiums
- Month-to-month — no long-term commitment required
- Designed for storage — coverage tailored specifically to the risks of storing personal belongings
How do I enroll?
Enrollment is simple. When you rent online or in person, you'll have the opportunity to add a Protection Plan during the move-in process. Our team is happy to help you choose the right level of coverage for your needs.
Call us: (706) 295-2531
Rent online: BagbyStorage.com
How do I file a claim?
- Contact the Bagby Storage office immediately at (706) 295-2531
- Document the damage with photos or video of your unit and belongings
- If your claim involves theft or break-in, contact the Rome Police Department or call 911 first
How do I rent a unit?
You can rent online 24/7 or contact our team for assistance. Our main office is located at 401 Old Lindale Road SE, Rome, GA 30161.
What payment methods do you accept?
We accept online payments, AutoPay, and major payment methods through your tenant portal. Contact us with any billing questions.

